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The End of One-Size-Fits-All Enterprise Software
Enterprise computing Digital ArticleCompanies now have the option to build, compose, collaborate, or buy outcomes rather than make do with existing SaaS offerings. -
The Hidden Demand for AI Inside Your Company
Enterprise computing Digital ArticleHow BBVA, one of Europe’s largest banks, brought AI use out of the shadows by ditching centralized mandates and following employees’ lead on adoption. -
How AI Helps Scale Qualitative Customer Research
Generative AI Digital ArticleCompanies are now using AI “moderators” to conduct in-depth interviews with real people at a speed and volume that traditional methods can’t achieve. -
7 Factors That Drive Returns on AI Investments, According to a New Survey
Generative AI Digital ArticleAnd how companies can forecast the impact AI might have on their returns. -
What Should Your Company’s AI Sound Like to Customers?
Generative AI Digital ArticleTone can matter just as much as content. -
When Every Company Can Use the Same AI Models, Context Becomes a Competitive Advantage
Generative AI Digital ArticleHow to capture and operationalize the workflows that make your organization unique. -
Cybersecurity Requires Collective Resilience
Cybersecurity and digital privacy Digital ArticleLeaders must coordinate with other organizations in their ecosystem to prevent and respond to cyber risk. -
Survey: How Executives Are Thinking About AI in 2026
AI and machine learning Digital ArticleLeaders from Fortune 1000 and leading global brands are bullish about their AI investments—but face common problems around adoption and change management. -
AI Tools Make Coders More Important, Not Less
Generative AI Digital ArticleThree rules for the vibe-coding era. -
AI Agents Aren’t Ready for Consumer-Facing Work—But They Can Excel at Internal Processes
Generative AI Digital ArticleA project at a European telecom shows why companies should start small and focus on back-end tasks. -
How Behavioral Science Can Improve the Return on AI Investments
AI and machine learning Digital ArticleToo many leaders overlook how people actually work with these tools. -
Making Sense of Research on How People Use AI
Generative AI Digital ArticleA guide to becoming a more critical reader of the latest studies. -
Mitigating the Public Health Impacts of AI Data Centers
Environmental sustainability Digital ArticleOrganizations can make decisions today about how much air pollution the AI boom will create. -
Will Your Gen AI Strategy Shape Your Future or Derail It?
Generative AI Digital ArticleBy studying 100 companies, researchers have identified four ways to strategically implement the technology. -
5 Ways Cooperatives Can Shape the Future of AI
AI and machine learning Digital ArticleAI development is dominated by a handful of powerful firms, raising concerns about equity, accountability, and social harm. AI cooperatives-democratically... -
5 Ways Cooperatives Can Shape the Future of AI
AI and machine learning Digital ArticleCo-ops won’t outspend Big Tech, but they could offer a more viable, inclusive path for AI aligned with public interest. -
How Private Equity Firms Are Creating Value with AI
AI and machine learning Digital ArticleGiven their mandate to create value in a relatively short time frame, PE firms offer a unique perspective on how to drive innovation in this area. -
Organizations Aren’t Ready for the Risks of Agentic AI
Risk management Digital ArticleEven the most up-to-date AI risk mitigation systems will buckle under the complexity of what’s coming next. - SPONSORED CONTENT FROM Kyndryl
Cloud ERP Migration as Strategic Catalyst
Strategy ResearchWhite Paper Sponsored By Kyndryl -
How Gen AI Could Disrupt SaaS—and Change the Companies That Use It
Generative AI Digital ArticleEnterprise software defines how organizations function. What happens if gen AI supplants it?
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HBR Guide to Data Analytics Basics for Managers Toolkit, Updated and Expanded
79.95View Details Newly Updated and Expanded. Today's business environment brings with it an onslaught of data, but leaving the analysis to others in your company just... -
Reimagining a Tech Giant: The IBM Digital Transformation Blueprint
Business management Case Study11.95View Details This case examines IBM's digital transformation journey, highlighting the strategic imperative to evolve from a hardware-centric business model to a service-oriented... -
PLANNING FOR A SUCCESSFUL ROBOTIC PROCESS AUTOMATION (RPA) PROJECT AND BEYOND
Automation Case Study11.95View Details In today's fast-paced business world, automation is essential for companies to remain competitive. The use of Robotic Process Automation (RPA) has proven... -
All-in On AI: How Smart Companies Win Big with Artificial Intelligence
35.00View Details A fascinating look at the trailblazing companies using artificial intelligence to create new competitive advantage, from the author of the business classic,... -
Can Salesforce Compete in the Carbon Accounting Market?
Corporate social responsibility Case Study11.95View Details This case describes Salesforce's development of Sustainability Cloud, a suite of software tools built to help companies measure, track, and report carbon... -
LGB Bank: Composite Microservices in a Large Global Bank (C)
Enterprise computing Case Study5.00View Details Case Supplement for Case SMU013 -
LGB Bank: Composite Microservices in a Large Global Bank (D)
Enterprise computing Case Study5.00View Details Case Supplement for Case SMU013 -
LGB Bank: Composite Microservices in a Large Global Bank (B)
Enterprise computing Case Study5.00View Details Case Supplement for Case SMU013 -
LGB Bank: Composite Microservices in a Large Global Bank (A)
Enterprise computing Case Study11.95View Details This case study is organised into four parts (A through D), meant to be read and discussed progressively. Jane Blanston, a newly hired Enterprise Architect... -
Broadband-X: Enterprise Resource Planning Implementation
Change management Case Study8.95View Details Broadband-X, is a small-sized electronic contract manufacturing company. The company had been using QuickBooks accounting package and Excel sheets to... -
Extended Reality Extends into Enterprise?
Business structures Case Study11.95View Details While the growth of virtual reality started in gaming, the industry was increasingly focused on enterprise applications in 2020. This note explores the... -
From Students to Alumni: Implementing CRM to Build Lifelong Relationships at HEC Montréal - Part B
Enterprise computing Case Study5.00View Details This case recounts the implementation of a customer relationship management (CRM) system in what is considered a non-traditional use case for this category... -
From Students to Alumni: Implementing CRM to Build Lifelong Relationships at HEC Montréal - Part A
Enterprise computing Case Study11.95View Details This case recounts the implementation of a customer relationship management (CRM) system in what is considered a non-traditional use case for this category... -
From Students to Alumni: Implementing CRM to Build Lifelong Relationships at HEC Montréal - Part C
Enterprise computing Case Study5.00View Details This case recounts the implementation of a customer relationship management (CRM) system in what is considered a non-traditional use case for this category... -
Innovation, Co-Creation, and Design Thinking: How Salesforce's Ignite Team Accelerates Enterprise Digital Transformation
Business models Case Study11.95View Details From its inception, Salesforce, the cloud computing Customer Relationship Management (CRM) company, took a radically different approach to selling enterprise... -
C3: Enabling Digital Industrial Transformation
AI and machine learning Case Study11.95View Details This case follows Silicon Valley software veteran Thomas Siebel as he launches a new company, C3, in 2009, and steers it through two major pivots - transforming... -
Tabular Labs 2018
Advertising Case Study11.95View Details Tubular Labs cofounders Allison Stern and Rob Gabel had jumped into the video analytics space, taking on the challenge of figuring out what data could... -
Yunnan Baiyao: Transforming a Chinese State-Owned Enterprise
Business history Case Study11.95View Details This case tells the story of how Wang Minghui, Chairman of Yunnan Baiyao Group since 1999, transformed a single-product traditional Chinese medicine (TCM)... -
Fintech: Choosing a Cloud Services Provider
Enterprise computing Case Study11.95View Details The CIO of Fintech, Inc. -a billing-and-payment processing service for the alcoholic beverages industry must choose a cloud services provider for a new... -
Atlassian: Sales
Enterprise computing Case Study11.95View Details Atlassian: Sales examines the company's unique, no-touch sales model for enterprise products that help teams track projects, collaborate, and build products....
