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How to Hire

Spencer Afonso   

I really dislike the term “A player.” It implies a grading system that can determine who will be best for a position. HR people always ask how Netflix, where I served as chief talent officer from 1998 to 2012, managed to hire only A players. I say, “There’s an island populated exclusively by A players, but only some of us know where it is.”

A version of this article appeared in the January–February 2018 issue of Harvard Business Review.

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