-
“We Want to Make Ourselves Better”
Leadership Magazine ArticleThe HBR Interview with Bob Sternfels. -
AI Is Changing the Structure of Consulting Firms
Business models Digital ArticleGenerative AI tools, predictive algorithms, and synthetic research platforms are increasingly able to do the work of junior consultants. -
Making Mental Health Programs Work at Multinational Companies
Mental health Digital ArticleHow to avoid three common problems when implementing these programs across cultures. -
Recalibrate Your Strategy in China with This Framework
International business Digital ArticleThis 2×2 will help your company navigate Beijing’s priorities and political sensitivities. -
Career Crush: Is Consulting the Right Career for You?
Career planning Career CrushNo, it’s not all about PowerPoints. -
What Professional Service Firms Must Do to Thrive
Business management Magazine ArticleDuring economic slowdowns, consulting, law, and accounting firms often start offering services and taking on clients they really shouldn't, just to keep... -
Life's Work: An Interview with Marie Kondo
Business history Magazine ArticleThe famous tidiness guru says, 'Keep only what sparks joy.' -
The Truth About Open Offices
Collaboration and teams Magazine ArticleIt's never been easier for workers to collaborate-or so it seems. Open offices, messaging, and virtual-meeting software in theory make people more visible... -
How Executive Recruiters Maintain Secrecy
Business law and ethics Digital ArticleWhen a company is looking to replace an existing member of its executive team, recruiters must work under a veil of secrecy, because if the about-to-be-fired... -
What Happens When Consultants Work for Authoritarian Regimes
Government Digital ArticleThe consulting market in the Gulf monarchies grew 7% in 2017, up to $2.8 billion. This rise raises some important questions for the consulting industry:... -
How to Lead Your Fellow Rainmakers
Leadership Magazine ArticleIn most corporate settings, leaders are expected to inspire and direct employees-leading is something they do to followers. But in professional service... -
How Consultants Project Expertise and Learn at the Same Time
Personal strategy and style Digital ArticleFor consultants, work is largely a performance. Like skillful actors, they use a combination of "backstage" preparation and "front stage" performance... -
Does It Pay to Hire Consultants? Evidence from the Bordeaux Wine Industry
Operations strategy Digital ArticleConsulting is pervasive in many industries, yet the use of consultants remains controversial. Why would firms give away key activities to hired guns?... -
If Humble People Make the Best Leaders, Why Do We Fall for Charismatic Narcissists?
Emotional intelligence Digital ArticleThe research is clear: when we choose humble, unassuming people as our leaders, the world around us becomes a better place. Yet instead of following the... -
A 4-Step Process to Help Senior Teams Prioritize Decisions
Collaboration and teams Digital ArticleLeaders and their teams often pride themselves on their ability to deal with an onslaught of decisions. But the reality is they often end up making rapid-fire... -
Start Networking with People Outside Your Industry
Careers Digital ArticleHow to expand your professional circle. -
Traveling for Work? You're a Prime Target for Hackers
Business communication Digital ArticleThe rapid ascent of spymail. -
Putting Products into Services
Automation Magazine ArticleHigh-end professional services firms, unlike product companies, traditionally experience only linear revenue growth. That's because selling more services... -
Analysis Group's CEO on Managing with Soft Metrics
Compensation and benefits Magazine ArticleBefore she joined Analysis Group, the author worked at a small economic consulting firm that-like most other firms in the industry-closely tracked and...
-
Whoz: Building an Agentic Operating Model (B)
AI and machine learning Case Study5.00View Details This case follows Jean-Philippe Couturier, co-founder and CEO of Whoz, as he reflects on the company's rapid growth and an unexpected strategic dilemma.... -
Whoz: Building an Agentic Operating Model (A)
AI and machine learning Case Study11.95View Details This case follows Jean-Philippe Couturier, co-founder and CEO of Whoz, as he reflects on the company's rapid growth and an unexpected strategic dilemma.... -
The Finsbury Glover Hering Proposal (A)
Employee retention Case Study11.95View Details In June 2018, Roland Rudd (founder of London-based communications firm Finsbury), Alex Geiser (managing partner of the German strategic communications... -
Navigating the Financial Markets in India: Selling Aparajitha
Economics Case Study11.95View Details Bharath Krishna Sankar was a successful entrepreneur who started his business, Aparajitha, in southern India. Aparajitha was a labor compliance management... -
AI at QuantumBlack: McKinsey's Open Source Dilemma
AI and machine learning Case Study11.95View Details The case describes the history of QuantumBlack. In 2015, McKinsey acquired data analytics company QuantumBlack. QuantumBlack produced Kedro, a ML data... -
Hybrid Induction Training: To Be or Not to Be
11.95View Details The case centres around Vishal, a senior manager at DREAMZ, who faces a dilemma regarding the design of the induction training program for new hires.... -
Breaking Point at Ironhill & Co.
Emotional intelligence Case Study11.95View Details The fictitious case Breaking Point at Ironhill & Co. explores the escalating conflict between Lisa Carter, a senior consultant, and Daniel Reyes, a rising... -
Giving Up on a Passion: Elizabeth Rowe at the Boston Symphony Orchestra
Creativity Case Study11.95View Details For 20 years, Elizabeth Rowe was a world-renowned principal flutist with the Boston Symphony Orchestra. But in 2024, Rowe decided to leave her position... -
Negotiating with Data: Analytics FC (A)
Analytics and data science Case Study11.95View Details Analytics FC was a UK-based sports consultancy that focused on international football (soccer), leveraging cutting-edge data-analytic techniques to support... -
Negotiating with Data: Analytics FC (B)
Analytics and data science Case Study5.00View Details Analytics FC was a UK-based sports consultancy that focused on international football (soccer), leveraging cutting-edge data-analytic techniques to support... -
Shifting Winds: DEI in Corporate America
Business ethics Case Study11.95View Details In the 2020s, intense and conflicting social and political pressures challenged organizational leaders around the world. Prominent among these were powerful... -
Redwood & Strong: The Value of a Consulting Engagement
Client relationship management software Case Study11.95View Details The board of Redwood & Strong LLP (R&S), the American branch of a large global law firm, is meeting to review the findings of a recent strategic initiative... -
Thoughtworks: Talent Dilemmas for Agile Innovation
Collaboration and teams Case Study11.95View Details Thoughtworks Inc., a global leader in software customization and consulting, has long been a pioneer in promoting agile innovation through cross-functional... -
Hakluyt: from Corporate Intelligence to Trusted Advisors (B)
Business history Case Study5.00View Details This case is a continuation of an earlier study chronicling Hakluyt & Company (Hakluyt)'s transformation from an obscure boutique to a global corporate... -
Between Autonomy and Concession: A Female Entrepreneur's Struggle in Latin America
Diversity and inclusion Case Study11.95View Details Third Place Winner; 2024 DEI Global Case Writing Competition. Liliana Gutierrez de Pineres is a Colombian entrepreneur who runs Lemaitre, a management... -
The Inbox Exercise: Performance Evaluation at ConsultSinga (A)
Business ethics Case Study11.95View Details In this Inbox Exercise, students are to assume the role of Kiran Kamdar, a new analyst at a hypothetical consultancy company called ConsultSinga, and... -
The Inbox Exercise: Performance Evaluation at ConsultSinga (B)
Business ethics Case Study5.00View Details In this Inbox Exercise, students are to assume the role of Kiran Kamdar, a new analyst at a hypothetical consultancy company called ConsultSinga, and... -
Rockefeller Philanthropy Advisors: Bringing Systematic Investment to Philanthropy
Collaboration and teams Case Study11.95View Details Melissa Berman, CEO of Rockefeller Philanthropy Advisors (RPA), evaluated her client's philanthropy project and its mediocre performance. RPA was a segment... -
Arbolus: Making Human Knowledge Digital
AI and machine learning Case Study11.95View Details Sam Glasswell and Will Leeming, co-founders and co-CEOs of Arbolus, were getting ready to board their usual flight from London to Barcelona to meet with... -
Hakluyt: from Corporate Intelligence to Trusted Advisors
Business history Case Study11.95View Details Established in 1995 by a group of ex-British intelligence officers, Hakluyt & Company (Hakluyt) was a corporate advisory firm that generated insights...