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Turn Generative AI from an Existential Threat into a Competitive Advantage

Matilda Temperley

By making it vastly easier and cheaper to create or improve products and services, generative AI has the potential to disrupt or even commoditize businesses whose offerings previously required significant human labor and creativity. To compete, many businesses will have to rethink their strategies and find new ways to add value for customers.

A version of this article appeared in the January–February 2024 issue of Harvard Business Review.

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