Harvard Business Review LogoBusiness historyThe Words We Use by HBR EditorsFrom the Magazine (April 2014)PostPostShareSaveGet PDFBuy CopiesPrintLeer en españolLer em portuguêsPostPostShareSaveGet PDFBuy CopiesPrint A version of this article appeared in the April 2014 issue of Harvard Business Review.PostPostShareSaveGet PDFBuy CopiesPrintRead more on Business history or related topic Managing people