Caroline Eisenmann

Sua segurança de rede é uma porcaria, a mensagem foi lida. Mas podemos nos ajudar... com 100 mil em dinheiro, garantiremos que seu pequeno hospital não sofra nenhum desastre.

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Reprint: R0910B
Sunnylake Hospital is being held up by online extortionists who have blocked access to its electronic medical records and are demanding $100,000 to restore it. Paul Layman, Sunnylake&#8217;s CEO, didn&#8217;t take their first e-mail seriously, and now the hospital has ground to a halt. Paul&#8217;s golden-boy IT director can&#8217;t seem to outwit the hackers. Sunnylake&#8217;s legal counsel tells Paul, &#8220;Literally every second is a liability.&#8221; The chief of staff is in a mutinous fury. What should Paul do?
He should pay the extortionists, advises Per Gullestrup, the CEO of Clipper Projects, who in late 2008 was closely involved in negotiations with Somali pirates who had seized a Clipper Group ship. But first Paul should hire a negotiator to prevent the extortionists from doing further mischief.
He should absolutely not acquiesce, says Richard L. Nolan, a professor at the University of Washington&#8217;s Michael&#160;G. Foster School of Business, because the hackers may have embedded further corruption in the system. And Paul must communicate fully with the staff, his board, patients, and the public.
Peter R. Stephenson, chairman of the department of computing at Norwich University, recommends shutting down the servers, running a malware scan on every workstation in the hospital, and watching what happens for 24 hours, in case the extortionists are insiders.

When Hackers Turn to Blackmail

Reimpressão: R0910B O Hospital Sunnylake está sendo assaltado por extorsionários on-line que bloquearam o acesso aos seus registros médicos eletrônicos e estão exigindo $100.000 para restaurá-lo. Paul Layman, CEO da Sunnylake, não levou seu primeiro e-mail a sério e agora o hospital está paralisado. Parece que o melhor diretor de TI de Paul não consegue enganar os hackers. O advogado de Sunnylake diz a Paul: “Literalmente, cada segundo é uma responsabilidade”. O chefe de gabinete está em uma fúria amotinada. O que Paul deveria fazer? Ele deveria pagar os extorsionários, aconselha Per Gullestrup, CEO da Clipper Projects, que no final de 2008 esteve intimamente envolvido em negociações com piratas somalis que haviam apreendido um navio do Grupo Clipper. Mas primeiro, Paul deveria contratar um negociador para evitar que os extorsionários cometessem mais danos. Ele absolutamente não deveria concordar, diz Richard L. Nolan, professor da Michael G. Foster School of Business da Universidade de Washington, porque os hackers podem ter incorporado mais corrupção no sistema. E Paul deve se comunicar totalmente com a equipe, sua diretoria, pacientes e o público. Peter R. Stephenson, presidente do departamento de computação da Universidade de Norwich, recomenda desligar os servidores, executar uma verificação de malware em todas as estações de trabalho do hospital e observar o que acontece por 24 horas, caso os extorsionários sejam informados.

Quando os hackers recorrem &agrave; chantagem

Reprint: R0910B Sunnylake Hospital is being held up by online extortionists who have blocked access to its electronic medical records and are demanding $100,000 to restore it. Paul Layman, Sunnylake’s CEO, didn’t take their first e-mail seriously, and now the hospital has ground to a halt. Paul’s golden-boy IT director can’t seem to outwit the hackers. Sunnylake’s legal counsel tells Paul, “Literally every second is a liability.” The chief of staff is in a mutinous fury. What should Paul do? He should pay the extortionists, advises Per Gullestrup, the CEO of Clipper Projects, who in late 2008 was closely involved in negotiations with Somali pirates who had seized a Clipper Group ship. But first Paul should hire a negotiator to prevent the extortionists from doing further mischief. He should absolutely not acquiesce, says Richard L. Nolan, a professor at the University of Washington’s Michael G. Foster School of Business, because the hackers may have embedded further corruption in the system. And Paul must communicate fully with the staff, his board, patients, and the public. Peter R. Stephenson, chairman of the department of computing at Norwich University, recommends shutting down the servers, running a malware scan on every workstation in the hospital, and watching what happens for 24 hours, in case the extortionists are insiders.

Quando os hackers recorrem à chantagem

Resumo.

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